Traffic Production Manager
HQ, Lyndhurst, NJ

Join Sapphire Digital today and help us to empower everyone to shop for their health care like an expert. There are no companies better positioned to do this than Sapphire Digital and we’re looking for passionate product professionals to execute on this mission.

We do this by creating an efficient health care marketplace for consumers – making them aware of the cost, quality, and availability of health care provider options. We bring together the pieces needed for consumers to become experts – actionable data, digital tools, analytics, search algorithms and cash incentives, saving them meaningful dollars in the process. We deliver these capabilities to America’s health plans, an enterprise market that we see as the best opportunity to affect the greatest amount of change in health care.

Sapphire Digital is looking for a Traffic Manager to expand our Marketing team. The traffic manager’s main objective will be to ensure that all marketing collateral and client requests coming from the Client Engagement Managers (CEM) flows efficiently to our teams and back to the CEM’s. You will be responsible for keeping everyone on task and projects on deadline, handling the logistics and keeping all parties updated on the progress. Making sure the project goes smoothly and both the client who requested the project and the professionals who did the work are satisfied.

In this position, you'll be responsible for:

  • Being the point person with the CEM team and understanding client needs
  • Creating detailed schedules and set deadlines for various stages of client needs
  • Ensuring each team member is clear as to the assignments they need to complete and the due dates
  • Fully understand lead times for materials development with the Engagement Team
  • Distributing assignments to the Engagement and Marketing team as well as areas of the company as needed depending on their availability and priorities
  • Pro-actively meeting with Client Engagement Managers to learn more about new project details and give progress updates on existing projects
  • Monitoring projects and workloads, adjusting assignments and deadlines accordingly allowing ample time to get the work done to the expectations of the Client
  • Keeping track of and communicating exceptions and issues
  • Keeping in contact with all departments regarding current deadline status and any issues that may need attention
  • Maintain job files and appropriate documentation
  • Working with creative resources and the Engagement Team to ensure they are meeting project deadlines as defined
  • Working with systems (e.g. the Hub) and creative resources to deliver materials as needed by clients, and Client Engagement Managers

You might be a good fit if you have:

  • Bachelor's degree (B. A. / B. S.) from four-year college or university; previous Traffic Manager experience
  • Must have knowledge of Microsoft Office Suite, Google
  • Knowledge of design resources
  • Must have Excel and Project Management software experience
  • Ability to apply principles of logic to practical problems, and generate creative solutions to key issues
  • Ability to multitask, organize and collaborate with other individuals and teams
  • Ability to juggle a wide variety of requests from various sources both inside and outside the company with competing requests, deadlines and with limited available resources
  • Strong decision-making and prioritization skills
  • Strong organizational and people management skills
  • Effective communication skills
  • Strong time-management, problem solving skills and an eye for detail
  • Ability to respond effectively to the most sensitive inquiries or complaints, as well as communicate confidently with internal partners
Sapphire Digital is an equal opportunity employer and does not discriminate on the basis of any legally protected class, including without limitation, race, color, religion, sex, gender, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, and disability. If you need assistance or an accommodation in the hiring process we're more than happy to accommodate.